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Ethical brand ratings and accreditation since 2001

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Utility Warehouse

How ethical is Utility Warehouse?

Utility Warehouse is included in The Good Shopping Guide‘s Broadband Providers Ethical Ratings Table. In our table the brand obtains a satisfactory Good Shopping Guide Ethical Score and in turn passes our ethical criterion as a good ethical brand. We encourage other broadband providers to follow Utility Warehouse’s lead and implement more ethical rules and procedures.

More information on the necessity of energy-efficient TVs may be found in The Good Shopping Guide to Ethical Broadband. Then, in our Ethical Broadband Ratings Table, compare it to other brands.

What does Utility Warehouse do?

Utility Warehouse was founded in 2002 and works to make life simple for its customers by bundling all home services into one, simple bill. You can find out more about Utility Warehouse here. The brand was established by Telecom Plus.

In what areas does Utility Warehouse perform well? 

Utility Warehouse performs well in all of our Environment, Animal and People categories. Utility Warehouse has an ESG Report containing several targets relating to carbon emissions as well as the company’s current progress.

How could Utility Warehouse rate higher on our Ethical Broadband Ratings Table? 

Utility Warehouse is eligible for Ethical Accreditation due to its satisfactory score according to The Good Shopping Guide; brand ethics are examined by looking at the Environment, Animals, and People-based ESG, CSR and sustainability policies within a company. Learn more about how we rate and research brands’ ethics.

Ethical Accreditation boosts customer trust in a brand and serves as a certification for businesses to demonstrate that they meet an ethical standard. Utility Warehouse could improve its Ethical Rating score further by addressing its Public Record Criticisms. The brand agreed to pay £1.5 million for customer debt issues, such as customers not being consistently offered services and support to those experiencing payment difficulty.

Why not check out The Good Shopping Guide’s Ethical Accreditation if you work for or with a Broadband company that places ethics high on its priority list? Contact us to learn more about our Ethical Accreditation, or complete our short form for an initial ethical and sustainability evaluation.

Ethical performance in category


GSG score


GSG category benchmark


Ethical Rating


  • Environmental Report


  • Nuclear Power


  • Fossil Fuels



  • Animal Welfare



  • Armaments


  • Political Donations


  • Human Rights



  • Ethical Accreditation


  • Other Criticisms


= GSG Top Rating = GSG Middle Rating = GSG Bottom Rating