Skip to content

Ethical brand ratings and accreditation since 2001

Back to table

Caffè Nero

How ethical is Caffè Nero?

Caffè Nero is a coffee shop chain which has a below-benchmark score on The Good Shopping Guide’s Ethical Coffee Shops Ratings Table. Although Caffè Nero has not yet met our ethical benchmark, we hope to see the brand make progress in the future.

We would have extra confidence in Caffè Nero if it submitted itself to apply for Ethical Accreditation, whereby The Good Shopping Guide would make further detailed assessment and recommendations for ethical improvement. Find out more about the ethical issues facing the Ethical Coffee Shops sector.

What does Caffè Nero do?

Caffè Nero was started in 1997 in London and now has over 1000 shops in eleven countries.

In which areas does Caffè Nero perform poorly?

Caffè Nero was marked down under our criteria for its Environmental Report, as although it does have an ‘Ethics and Values’ page, this is very basic and does not contain the number of targets we would expect for such a large company.

Caffè Nero was also marked down for our Organic and Fair Trade criteria as it lacks any certification for either of these. It receives a middle rating for GM as it does not have a statement regarding their use.

Find out more about how we rate by exploring our ethical criteria.

Past Criticisms of Caffè Nero’s record

We found no past criticisms of Caffè Nero.

In which areas does Caffè Nero score well for its ethics?

Caffè Nero scores well for its Reusable Cup Scheme. We found no criticisms relating to Nuclear, Fossil Fuels, Animal Welfare, Political Donations or Armaments, so Caffè Nero scores well for these criteria.

How can Caffè Nero improve its ethical rating?

The below-benchmark score that Caffè Nero is awarded with on The Good Shopping Guide’s Ethical Coffee Shops Ratings Table is the result of an evaluation of multiple ethical criteria.

To reach our minimum ethical benchmark and qualify for Ethical Accreditation, Caffè Nero has some issues to resolve, including its poor Environmental Report.. If it applies for Ethical Accreditation, The Good Shopping Guide will be able to give Caffè Nero some guidance to improve on these areas.

Were you aware that your brand could benefit from Ethical Accreditation? Brands accredited by The Good Shopping Guide can display our Ethical Mark, showcasing to consumers that it is an ethical and sustainable brand. If you’re interested in learning more, please contact us or complete a Free Initial Assessment form.

Ethical performance in category


GSG score


GSG category benchmark


Ethical Rating


  • Environmental Report


  • Genetic Modification


  • Organic


  • Reusable Cup Scheme


  • Nuclear Power


  • Fossil Fuels



  • Animal Welfare



  • Armaments


  • Political Donations


  • Fairtrade



  • Ethical Accreditation


  • Public Record Criticisms


= GSG Top Rating = GSG Middle Rating = GSG Bottom Rating