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John Lewis

Is John Lewis an ethical insurance brand?

Owned by John Lewis Partnership Plc, John Lewis offers its own range of Insurance services. John Lewis, unfortunately, receives a below-benchmark score on the Ethical Insurance Ratings Table and as a result, cannot be classified as an ethical insurance brand.

To see how other brands score against John Lewis within the Ethical Insurance sector, visit the Ethical Insurance Ratings Table. The table can help you to find out more about the criteria that a brand has to meet in order to meet our minimum Ethical Benchmark, as well as which brands receive a top score.

The Good Shopping Guide encourages all brands to follow in the footsteps of our top-rated brands and introduce more ethical policies and apply for Ethical Accreditation.

What does John Lewis receive a top score for?

John Lewis receives a top score for its Environmental Report, as the company has an Ethics & Sustainability Report which indicates that the company is committed to improving its environmental record.

The brand also receives a top score for Environmental Destruction and Irresponsible Lending because of its lack of negative criticisms.

In which categories does John Lewis receive a bottom rating?

Unfortunately, John Lewis has a bottom rating under The Good Shopping Guide’s Other Criticisms category, primarily due to the human rights issues in the Fashion branch of the company, as well as its link to the criticisms of its subsidiary, Waitrose.

Additionally, in 2021, John Lewis was accused of paying its staff ‘poverty wages’ after suspending bonuses for employees. You can read more about this here.

What can John Lewis do to improve its score? 

John Lewis’ below-benchmark score in The Good Shopping Guide is the outcome of a calculation of multiple ethical criteria.

If John Lewis wishes to become one of The Good Shopping Guide’s best insurance companies, it first has to work on its bottom rating for Other Criticisms. We would still encourage John Lewis to apply for Ethical Accreditation as we could help it to improve its score by providing tailored ethical and sustainability consultancy.

Could your insurance company or brand benefit from Ethical Accreditation? Take a look at The Good Shopping Guide’s Ratings Tables to see which other brands within the Ethical Insurance industry have received our Ethical Mark logo. For more information, contact us to ask any questions you may have, or you can fill out a rapid initial ethical assessment form to get the process of Ethical Accreditation for your brand started.

Ethical performance in category


GSG score


GSG category benchmark


Ethical Rating


  • Environmental Report


  • Environmental Destruction


  • Carbon Disclosure & Reduction Targets



  • Irresponsible Lending


  • Political Donations



  • Ethical Accreditation


  • Responsible Investment Policy


  • Other Criticisms


  • Other Criticisms+


= GSG Top Rating = GSG Middle Rating = GSG Bottom Rating