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Ethical brand ratings and accreditation since 2001

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John Lewis

Is John Lewis an ethical insurance brand?

Owned by John Lewis Partnership Plc, John Lewis offers its own range of Insurance services. John Lewis, unfortunately, receives a below-benchmark score on the Ethical Insurance Ratings Table and as a result, cannot be classified as an ethical insurance brand. Despite not yet meeting our minimum Ethical Benchmark, we encourage John Lewis and other below-benchmark brands to apply for Ethical Accreditation. This would allow The Good Shopping Guide to provide John Lewis with a detailed assessment and some tips on how to improve its Ethical Score. As a result, John Lewis could see its position rise on our table.

To see how other brands score against John Lewis within the Ethical Insurance sector, visit the Ethical Insurance Ratings Table. The table can help you to find out more about the criteria that a brand has to meet in order to meet our minimum Ethical Benchmark, as well as which brands receive a top score.

The Good Shopping Guide encourages all brands to follow in the footsteps of our top-rated brands and introduce more ethical policies and apply for Ethical Accreditation.

What does John Lewis receive a top score for?

John Lewis receives a top score for its Environmental Report. John Lewis’s recent Ethics and Sustainability Targets Progress Report shows some clear targets on a range of environmental targets such as achieving Net Zero emissions by 2050.

The brand also receives a top score for Environmental Destruction and Irresponsible Lending because of its lack of negative criticisms.

In which categories does John Lewis receive a bottom rating?

Unfortunately, John Lewis has a bottom rating under The Good Shopping Guide’s Other Criticisms category.

One of its most recent criticisms comes from the John Lewis fashion range, when over eight hundred female garment workers striking over their poor wages at a factory in Andhra Pradesh, India which is owned by Indian Designs Exports Private Ltd. The women claim they receive less than minimum wage, have unsuitable working conditions and are harassed by their managers. John Lewis and other brands such as Gap and FatFace were listed as being buyers from Indian Design Exports on its website.

What can John Lewis do to improve its score? 

John Lewis’ below-benchmark score in The Good Shopping Guide is the outcome of a calculation of multiple ethical criteria. If John Lewis wishes to become one of The Good Shopping Guide’s best insurance companies, it first has to work on its bottom rating for Other Criticisms. We would still encourage John Lewis to apply for Ethical Accreditation as we could help it to improve its score by providing tailored ethical and sustainability consultancy.

Could your insurance company or brand benefit from Ethical Accreditation? Take a look at The Good Shopping Guide’s Ratings Tables to see which other brands within the Ethical Insurance industry have received our Ethical Mark logo. For more information, contact us to ask any questions you may have, or you can fill out a rapid initial ethical assessment form to get the process of Ethical Accreditation for your brand started.

Ethical performance in category


GSG score


GSG category benchmark


Ethical Rating


  • Environmental Report


  • Environmental Destruction


  • Carbon Disclosure & Reduction Targets



  • Irresponsible Lending


  • Political Donations



  • Ethical Accreditation


  • Responsible Investment Policy


  • Other Criticisms


  • Other Criticisms+


= GSG Top Rating = GSG Middle Rating = GSG Bottom Rating